Critical Cloud has achieved a global first by securing the “Powered by Datadog” accreditation, recognising its managed services model built on Datadog (NASDAQ: DDOG) as the foundation for operations across Amazon Web Services and Microsoft Azure cloud environments.
This premier designation is granted to partners that have embedded Datadog deeply within their managed service delivery while demonstrating excellence in both technical execution and customer onboarding. The accreditation process includes a detailed review by Datadog’s technical teams, assessing areas such as system architecture, governance maturity, onboarding capability and live deployment performance.
Eligibility requires partners to hold Certified Datadog Advanced Partner status and reflects Critical Cloud’s proven capability to deploy Datadog as the central operational platform. This enables organisations to strengthen reliability, reduce service disruption and accelerate troubleshooting through a single, integrated observability solution.
Critical Cloud manages and optimises AWS and Azure environments using Datadog for observability, incident response, security oversight and cost management. By consolidating its services around one platform, the company provides a unified operational perspective, eliminating fragmented tooling and reducing time to resolution.
All customers benefit from Datadog as an integrated element of the service. Operating the platform across multiple production environments provides Critical Cloud with extensive operational insight, which is leveraged to improve service delivery.
“‘Powered by Datadog’ recognises that Datadog is not just a tool we deploy, but the foundation of how we run modern cloud operations. Being the world’s first partner to achieve this accreditation highlights our team’s deep expertise and focus on delivering reliable cloud platforms for our customers.”
– James Smith, CEO, Critical Cloud
“Critical Cloud has demonstrated strong technical capability and a consistent ability to deliver successful ‘Powered by Datadog’ managed services. Its experience operating Datadog across multiple customer environments positions it well to support organisations looking to standardise on Datadog.”
– Mark Fortune, Area Vice President, EMEA, Datadog
Through its “Powered by Datadog” services, Critical Cloud supports organisations throughout the full lifecycle, from onboarding and solution design to continuous optimisation, delivering enhanced reliability, faster root cause identification and clear visibility across the entire technology stack.
About Critical Cloud
Critical Cloud is an award-winning cloud managed service provider specialising in AWS and Azure environments for tech-led businesses. The company delivers 24×7 cloud operations and incident response through Datadog-powered managed services, using Datadog as the single source of truth for observability and operational insight. Critical Cloud is ISO 27001 certified and recognised for delivering secure, mission-critical cloud operations.
