One of India’s top online travel services, EaseMyTrip, has announced the introduction of a free airport food service for passengers leaving from the nation’s three main airports: New Delhi, Hyderabad, and Goa. The program was launched with the goal of improving passenger comfort and the overall airport experience by tackling one of the most prevalent issues that travelers encounter: lengthy wait times in airport food courts.
The service has been launched in partnership with Hoi, a digital platform that specializes in airport experience management, according to an official press release. Through this collaboration, EaseMyTrip hopes to assist travelers in saving time at crowded airports, particularly during rush hour when lines at food stations frequently last more than thirty minutes.
A smooth and efficient journey
Travelers who purchase their airline tickets through the EaseMyTrip website now have the opportunity to pre-order a free lunch. After completing the airline reservation, travelers are sent to the Hoi platform, where they may choose the cuisine and restaurant of their choice. In order to guarantee that the food is ready and cooked when they arrive, travelers can also select a convenient time frame for meal collection.
The airport food outlet and the traveler may easily coordinate thanks to the system’s integration of flight and passenger data. This makes it possible for travelers to manage their airport time more effectively and have a more comfortable pre-flight experience by removing the need to stand in lengthy lines or hurry through meals before departure.
Strategic cooperation with Hoi
This service is made possible in large part by the collaboration with Hoi. Hoi’s proficiency in overseeing airport-based services guarantees smooth customer service and operational effectiveness. The partnership creates a value-added service that meets the changing demands
of contemporary travelers by fusing EaseMyTrip’s wide internet reach with Hoi’s on-ground airport expertise.
Leadership viewpoint
EaseMyTrip CEO and co-founder Rikant Pittie commented on the project, emphasizing the company’s emphasis on streamlining travel-related choices. He pointed out that spending time at airports frequently requires making a number of minor but stressful decisions, and this free food service attempts to lessen one such source of contention. He claims that the project embodies EaseMyTrip’s overarching goal of building a cohesive travel ecosystem in which different businesses collaborate to make travel more seamless, effective, and customer focused.
Using technology to improve passenger comfort
As part of its continuous attempts to use technology for useful travel solutions, EaseMyTrip has introduced pre-ordered airport meals. The startup aims to provide travelers—especially regular flyers—with a more pleasant and hassle-free experience by eliminating the annoyance of standing in line at airport kiosks.
This project also demonstrates how ordinary travel touchpoints may be improved via the efficient application of digital innovation. EaseMyTrip continues to solidify its position as a travel platform dedicated to enhancing Indian travelers’ whole journey by emphasizing ease, time efficiency, and customer satisfaction.
All things considered, the free airport food service is a deliberate move toward reinventing airport experiences, enabling travelers to start their travels with more comfort and tranquility.
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