Halton Stairlifts has secured the Feefo Trusted Service Award for 2026, further strengthening its position as a trusted supplier and installer of stairlifts across the UK.
The recognition represents the company’s sixth consecutive Platinum award, highlighting its ongoing dedication to providing excellent customer service at every point of the customer journey.
The Feefo Trusted Service Awards are based solely on verified customer feedback, meaning the accolade reflects authentic experiences shared by customers.
This achievement follows a significant phase of expansion for the business, including the opening of a new 17,000 sq ft headquarters and customer showroom in Widnes.
The purpose-designed facility enables customers to see and try a broad selection of stairlifts in person, allowing them to make well-informed choices.
It also plays a key role in supporting the company’s growth, with increased storage capacity, improved efficiency and further opportunities to expand the team.
From its early days operating out of a garage in 2008, Halton Stairlifts has grown into a nationally recognised provider, supporting thousands of households with solutions that help maintain independence at home.
Customer reviews regularly commend the professionalism of staff, the promptness of installations and the support offered throughout the entire process.
With strong ratings and a substantial number of verified reviews, the company has built a reputation as one of the most reliable providers in the stairlift industry.
Neil Mckenzie, Director at Halton Stairlifts, said:
“We are incredibly proud to receive the Feefo Trusted Service Award for 2026 and to achieve Platinum status for the sixth year in a row. This recognition is driven entirely by our customers, which makes it especially meaningful to everyone in the business.
“The opening of our new headquarters and showroom has been a huge milestone for us. It gives customers the opportunity to see and try our stairlifts before making a decision, while also allowing us to continue growing and improving the service we offer.
Our focus has always been on delivering a service that people can rely on during important moments in their lives. This award is a reflection of the hard work of our team and the trust our customers place in us every day.”
With demand for mobility support continuing to grow, Halton Stairlifts remains focused on maintaining the high standards that have led to consistent recognition.
Looking ahead, the business will continue to invest in its team, facilities and customer offering to ensure it remains a dependable and trusted option for households across the UK.
