One of the employees, identified as “Assembler Installer Doors B,” said there was too much workload at Boeing.
“As far as the workload, I feel like we were definitely trying to put out too much product, right? That’s how mistakes are made. People try to work too fast. I mean, I can’t speak for anybody else, but we were busy. We were working a lot,” the employee said as quoted by CNN.
Another employee, identified as a Door Master Lead, added that many planes needed rework during assembly due to discovered problems.
He added that there was no special training offered to open, close, or remove a door plug versus a regular door, and that they were “put in uncharted waters.”
A Boeing team captain at the 737 factor also told investigators that they have a lot of turnover “because this can be a stressful job.”